Privacy Policy
Your privacy is our priority
Last Updated: January 1, 2026
This Privacy Policy explains how NeuroVid Inc. ("NeuroVid Inc.," "we," "us," or "our") collects, uses, and safeguards your information when you use our iOS mobile application (the "App").
Face Data Protection
We collect user-uploaded photos for AI-powered image and video generation.
The uploaded photos may contain face data and are processed solely for generating AI content. We do not use face data for biometric identification, facial recognition, or user profiling.
Uploaded photos are stored securely for processing purposes and are automatically deleted within a maximum of 7 days, or earlier if the user deletes them manually from the app. We do not retain face data beyond this period.
Information We Collect
Personal Information
- Apple ID (for account creation and authentication)
- Credit balance and purchase history
- Communications with our support team
Content You Provide
- Photos you upload (processed temporarily and deleted after video generation)
- Generated videos (stored for 7 days, then automatically deleted)
- Video metadata (creation date, style preferences)
Technical Information
- Device information (model, iOS version)
- App usage data (features used, frequency)
- Crash reports and performance data
How We Use Your Information
We use your information to:
- Provide and maintain the App's services
- Process your payments and manage your credit balance
- Improve our App's performance and features
- Provide customer support
- Send you service-related updates
- Prevent fraud and abuse
Data Storage and Security
Local Storage
- Your credit balance and account information are stored locally on your device using SwiftData
- Data is synced with Apple CloudKit for backup and cross-device access
Cloud Processing
- Uploaded photos are temporarily stored on our cloud infrastructure (Firebase / Google Cloud) and shared with our AI service partner (Fal.ai) for processing
- Input photos are retained for a maximum of 7 days and are automatically deleted afterward
- Users can delete their uploaded content at any time directly from within the app
- Generated videos may be stored in the cloud for up to 7 days to allow download
Security Measures
We implement industry-standard security measures including encryption and secure data transmission protocols. However, no method of electronic storage is 100% secure.
Third-Party Services
We use the following third-party services:
Apple CloudKit
Data synchronization and backup
fal.ai and other AI providers
Video generation processing
Cloudflare Workers
API routing and performance
Firebase
Analytics and crash reporting
RevenueCat
Subscription and payment management
These services have their own privacy policies. We recommend reviewing them to understand how they handle your data.
Data Retention
Videos
Automatically deleted after 7 days
Photos
Deleted immediately after video generation
Credit balance and account data
Retained while your account is active
Support communications
Retained for up to 2 years
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Deletion: Request deletion of your account and associated data
- Opt-out: Disable analytics and crash reporting in the App settings
- Data portability: Request your data in a machine-readable format
- Withdraw consent: Stop using the App at any time
To exercise these rights, contact us at mee.cansev@gmail.com
Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
California Privacy Rights
California residents have additional rights under the CCPA. We do not sell your personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
mee.cansev@gmail.com