GDPR Compliance
General Data Protection Regulation
Last Updated: January 1, 2026
NeuroVid Inc. ("Company," "we," "us," or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This document explains how we process your personal data and your rights under GDPR.
1. Data Controller
The data controller responsible for your personal data is:
NeuroVid Inc.
Email: mee.cansev@gmail.com
2. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
Contract Performance
Processing necessary to provide our services to you
Consent
You have given explicit consent for specific processing activities
Legitimate Interest
Processing necessary for our legitimate business interests
Legal Obligation
Processing required to comply with legal requirements
3. Categories of Personal Data
Identity Data
- Apple ID
- Username
Financial Data
- Credit balance
- Purchase history
- Transaction data
Content Data
- Uploaded photos (processed temporarily)
- Generated videos (stored for 7 days)
- Video metadata
Technical Data
- Device information
- App usage data
- Error reports
Special Category Data
We do not retain, store, or collect any biometric data from uploaded photos. All photos are temporarily processed by our AI service partners for video generation purposes only and are automatically deleted from our systems and our partners' systems after processing is complete. We do not process photos for any other purpose, including facial recognition or identification.
4. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
Right to Access
Request access to your personal data and information about how we process it
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure ('Right to be Forgotten')
Request deletion of your personal data under certain circumstances
Right to Restriction of Processing
Request limitation of processing your personal data in certain situations
Right to Data Portability
Receive your personal data in a structured, machine-readable format
Right to Object
Object to processing of your personal data based on legitimate interests
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent
Right to Lodge a Complaint
Lodge a complaint with a supervisory authority if you believe your rights have been violated
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR by implementing appropriate safeguards, including:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions for certain countries
Binding Corporate Rules where applicable
Appropriate technical and organizational measures
6. Third-Party Data Recipients
We share your personal data with the following categories of recipients:
Apple CloudKit
Data synchronization and backup
fal.ai and other AI providers
Video generation processing
Cloudflare Workers
API routing and performance
Firebase
Analytics and crash reporting
RevenueCat
Subscription and payment management
7. Data Retention Periods
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law:
Videos
Automatically deleted after 7 days
Photos
Immediately deleted after video generation
Account data
Retained while account is active
Support communications
Up to 2 years
8. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection
Incident response procedures
Regular backups and disaster recovery plans
9. How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us using the details below. We will respond to your request within one month, or inform you if we need additional time (up to three months for complex requests).
Contact Information:
Email: mee.cansev@gmail.com
We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is clearly unfounded, repetitive, or excessive.
10. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. You can find your supervisory authority contact details at: https://edpb.europa.eu
11. Changes to This Document
We may update this GDPR compliance document from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this document.
Contact Us
If you have any questions about our GDPR compliance or how we process your personal data, please contact us:
mee.cansev@gmail.com